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Privacy Policy for Taraa Jewellery

Effective Date: 22-08-2026

This Privacy Policy explains how Taraa Jewellery (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our website (taraajewellery.com) and our Android application “Taraa Jewellery” (the “App”), collectively referred to as the “Services”.

1. Information We Collect

a) Information you give us

  • Personal identification: Name, email address, phone number, billing and shipping address.
  • Account information: Username, password (encrypted), profile photo (if provided).
  • Order information: Products purchased, order history, payment status.
  • Communications: Messages you send us via chat, email, or support forms.

b) Information collected automatically

  • Device information: Device model, operating system version, unique device identifiers (e.g. Advertising ID), IP address, mobile network information.
  • Usage data: Pages/screens viewed, features used, app crashes, session duration, referring links.
  • Cookies and similar technologies (website only): Used to remember your cart, preferences, and login session.

c) Permissions the App may request

  • Camera / Photo library: to let you upload a profile picture, product review images, or use try-on features.
  • Storage: to save downloaded invoices, images, or app cache.
  • Location (approximate): to estimate delivery availability and shipping charges.
  • Notifications: to send order updates, offers, and account alerts.

You can grant or deny these permissions at any time from your device settings. Denying a permission may limit some features but the App will remain usable.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your jewellery orders.
  • Create and manage your account.
  • Improve our website, App, and overall user experience.
  • Send order status updates, and — only if you’ve opted in — promotional emails, SMS, or push notifications.
  • Provide customer support and respond to inquiries.
  • Detect, prevent, and address fraud, security, or technical issues.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We only share data with trusted third parties who help us operate our business, such as:

  • Payment gateways (e.g. Razorpay/Stripe/other processors you use) — to securely process transactions. We do not store your full card/UPI details.
  • Shipping and logistics partners — to deliver your orders.
  • Analytics and infrastructure providers (e.g. Firebase, Google Analytics) — to understand app usage and improve performance.
  • Legal authorities — where required by law, court order, or to protect our rights.

Each third party is contractually required to protect your data and use it only for the purpose we’ve engaged them for.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Order and transaction records may be retained longer as required under applicable tax/commerce laws.

5. Account and Data Deletion

You may request deletion of your account and associated personal data at any time by:

  • Emailing us at [Createbytara1@gmail.com] with the subject “Account Deletion Request”, or
  • Using the in-app “Delete Account” option (if available under App Settings).

We will process your request within a reasonable time, except where we are legally required to retain certain records (e.g. invoices for tax purposes).

6. Children’s Privacy

Our Services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

7. Security

We implement reasonable technical and organizational measures — including SSL/TLS encryption, encrypted password storage, and restricted access controls — to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies (Website)

We use cookies to recognize your browser, remember your shopping cart, and understand your preferences. You can disable cookies through your browser settings, though this may impact some site features.

9. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of the personal information we hold about you, and to withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details below.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: